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Terms and Conditions

Last Updated: 8/19/2025

Welcome to The Natural Stag. By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our site.

1. General Use

This website is operated by Casa Cervo Inc (“we,” “our,” or “us”). By visiting or purchasing from our site, you agree to these Terms and Conditions, including any additional policies referenced here. If you do not agree, please discontinue use immediately.

2. Eligibility

You must be at least 18 years old or have parental/guardian permission to use this website and purchase products.

3. Products & Availability

We strive to display accurate product descriptions, pricing, and availability. However, we do not guarantee that all information is error-free. We reserve the right to modify or discontinue products without notice.

4. Orders & Payment

All orders are subject to acceptance and availability.
Prices are listed in U.S. dollars unless otherwise stated.
We reserve the right to refuse or cancel any order if fraud, pricing errors, or misuse is suspected.

5. Shipping & Delivery

Shipping times are estimates and not guaranteed.
Risk of loss passes to you once the order has been shipped.
International customers are responsible for customs duties, taxes, or fees.

6. Returns & Refunds

Please refer to our Return Policy for details on returns, exchanges, and refunds.

7. Intellectual Property

All content on this site—including text, images, logos, graphics, and product designs—is the property of The Natural Stag and protected by copyright and trademark laws. Unauthorized use is prohibited.

8. Limitation of Liability

We are not liable for any damages arising from the use of our products or website, including but not limited to direct, indirect, incidental, or consequential damages. Our products are for external use only. Discontinue use if irritation occurs.

9. Privacy

Your use of this website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your information.

10. Governing Law

These Terms and Conditions are governed by the laws of the State of Florida, without regard to conflict of law principles.

11. Changes to Terms

We reserve the right to update or modify these Terms at any time. Continued use of the website after changes constitutes acceptance.

12. Contact Information

If you have any questions about these Terms, please contact us at:
Email: support@thenaturalstag.com
Address: 4106 Blue Banks Ln, Bradenton, FL 34208

Return and Refund Policy

Refund & Return Policy

Last Updated: 8/19/2025

At The Natural Stag, we stand by the quality of our products and want you to feel confident in your purchase. If you are not fully satisfied, please review our return and refund guidelines below.

1. Eligibility for Returns

Returns are accepted within 30 days of the purchase date.
To be eligible, items must be unused, unopened, and in original packaging.
For hygiene reasons, opened or used deodorant products cannot be returned or refunded unless defective or damaged upon arrival.

2. Defective or Damaged Products

If you receive a defective, damaged, or incorrect item, please contact us within 7 days of delivery at [Insert Email Address].
We may request a photo of the product/packaging to verify the issue.
A replacement or full refund (including shipping costs) will be issued once the claim is approved.

3. Refunds

Approved refunds will be issued to the original method of payment within 5–10 business days.
Shipping costs are non-refundable, except in cases of defective or incorrect items.

4. Exchanges

At this time, we only replace items if they are defective or damaged. If you need an exchange, please contact us at [Insert Email Address].

5. Return Shipping

Customers are responsible for return shipping costs, unless the return is due to our error (e.g., wrong or defective item).
We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items.

6. How to Start a Return

To initiate a return, please contact us at:
Email: support@thenaturalstag.com
Address: 4106 Blue Banks Ln, Bradenton FL 34208

Please include your order number and reason for return.

Terms and Conditions

Terms and Conditions

1. General Use

2. Eligibility

You must be at least 18 years old or have parental/guardian permission to use this website and purchase products.

3. Products & Availability

4. Orders & Payment

5. Shipping & Delivery

6. Returns & Refunds

7. Intellectual Property

8. Limitation of Liability

9. Privacy

10. Governing Law

11. Changes to Terms

12. Contact Information

Return and Refund Policy

Refund & Return Policy

1. Eligibility for Returns

2. Defective or Damaged Products

3. Refunds

4. Exchanges

5. Return Shipping

6. How to Start a Return

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